Privacy Policy

1. Information We Collect

Information you provide directly: when you use our contact form or otherwise reach out (including via WhatsApp or email), we collect the information you submit — typically your name, email address, and details about your project.

Information collected automatically:when you visit our site, we use the following tools to understand how it's used:

• Google Analytics 4 (Google LLC) — collects data such as pages viewed, time on site, approximate location (derived from IP address), device and browser type, and referral source.
• Microsoft Clarity (Microsoft Corporation) — records on-site behavior such as mouse movement, clicks, and scrolling to help us understand and improve the user experience. Clarity masks certain sensitive input fields by default.

Both tools use cookies or similar technologies to collect this information. Neither is loaded until you consent via the cookie banner on your first visit.

2. How We Use Your Information

• To respond to inquiries and provide quotes for services
• To understand how visitors use our site and improve it
• To communicate with active or prospective clients about their projects

We do not sell your personal information.

3. Cookies

We use the following categories of cookies:

• Necessary: required for the site to function, cannot be disabled.
• Analytics:Google Analytics 4 and Microsoft Clarity, used only with your consent. You can accept, reject, or change your choice at any time via "Cookie Settings" in the footer.

4. Third-Party Data Processors

Data collected via Google Analytics and Microsoft Clarity is processed by Google LLC and Microsoft Corporation respectively, under their own privacy policies:

• Google Privacy Policy: policies.google.com/privacy
• Microsoft Privacy Statement: privacy.microsoft.com/privacystatement

5. Legal Basis for Processing (for EU/UK visitors)

Where GDPR applies, we rely on:

• Consent for analytics cookies (Google Analytics, Microsoft Clarity)
• Contractual necessity / legitimate interest for information you submit directly to request our services

6. Your Rights

If you are located in the EU/UK or another jurisdiction with similar data protection laws, you have the right to access, correct, delete, or export your personal data, and to withdraw consent to analytics tracking at any time. To exercise these rights, contact us at [email protected].

7. Data Retention

We retain inquiry/contact information for as long as needed to respond to your request or, if you become a client, for the duration of our engagement plus a reasonable period for record-keeping. Analytics data is retained per Google Analytics' and Microsoft Clarity's default retention settings unless configured otherwise.

8. International Data Transfers

As Google and Microsoft operate globally, your data may be processed in countries outside your own, under those providers' respective data transfer safeguards.

9. Children's Privacy

Our services are not directed at children, and we do not knowingly collect data from anyone under 16.

10. Changes to This Policy

We may update this policy from time to time; the "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

Questions about this policy or your data can be sent to [email protected].